- Strong understanding of luxury hospitality and refined guest service standards - Exceptional communication skills with a natural warmth and elegance - Impeccable grooming, professional presence, and guest engagement - Good command of English, both spoken and written - Detail-oriented, proactive, and committed to excellence - A collaborative mindset with a genuine passion for creating exceptional guest experiences - For F&B positions, a good understanding of HACCP principles, food safety, hygiene standards, and safe food handling practices