About the role
An Internal Sales, Project & Warehouse Coordinator position supporting internal sales and quotations, accounts administration, project coordination, logistics, inventory, warehouse coordination and general operational requirements, ensuring projects and day-to-day activities are managed efficiently across the NZ business.
Key responsibilities
Prepare detailed project quotations, pricing schedules and tender responses based on architectural specifications, approved supplier pricing and project requirements
Provide day-to-day support to the sales team, respond to customer enquiries, assist with product information and pricing, and help progress opportunities and projects through to order
Manage the end-to-end project order lifecycle from specification handover and order entry through factory processing, delivery coordination and final site delivery
Support day-to-day accounts administration including supplier invoice checking, customer invoicing support, credit notes, payment and account queries
Act as an internal contact for clients, architects, interior designers, electrical contractors, suppliers and outside sales representatives regarding quotations, order status, deliveries and general project queries
Coordinate local and international freight, shipping schedules, courier bookings and site deliveries
Coordinate the day-to-day warehouse function including receiving and checking incoming shipments, picking, packing and dispatch of project orders, maintaining accurate stock records, conducting routine stocktakes, managing warehouse space and ensuring samples and high-value lighting products are safely stored and tracked
Maintain accurate customer, project, product and pricing information in company systems, including product codes and approved pricing required by the sales team
Provide practical support across the NZ business as required, taking ownership of day-to-day tasks and helping ensure the office, project, warehouse and logistics functions operate efficiently
About you
2+ years in internal sales support, customer service, project coordination, accounts administration, logistics or a similar all-round operational role, ideally within the electrical, construction, design or lighting industries
Comfortable working with quotations, pricing, invoices, credits and project costs, with strong numerical accuracy and attention to detail
Exceptional written and verbal communication skills, with the confidence to liaise with high-end specifiers, commercial clients, suppliers and internal sales teams
High attention to detail with a proven ability to manage competing priorities, deadlines and multiple projects in a fast-paced environment
A flexible, hands-on approach with the ability to work independently, solve problems and take ownership of tasks across different areas of the business
Comfortable assisting with the receiving, handling, packing and dispatch of lighting products when required
Proficiency in Microsoft Office 365, particularly Excel, and experience with CRM/ERP or accounting platforms
A basic understanding of lighting products and specifications is advantageous but not essential
Experience with Harmoniq (HIQ) would be advantageous
About us
Inlite NZ operates in the Architectural Lighting Supply & Distribution industry, based in Auckland, New Zealand.