Description
Director of Program Management and Planning develops and directs project management operations and strategic planning to drive organizational goals and shepherds key relationships with external stakeholders.
DUTIES & RESPONSIBILITIES
- Seek implementation efficiencies to meet or exceed the enrollment expectations established at project initiation.
- Develop, implement, and govern program management processes, dashboards, templates, policies, and metrics.
- Monitor key projects and anticipate, identify and solve roadblocks to project success.
- Facilitate a unified point of contact for executives and for external stakeholders on projects, and provide accurate, timely clarity on project status.
- Interface with executives to define project priorities, implementation opportunities, challenges and communicate project risks and opportunities.
- Manage government project deliverables and tasks.
- Coach and mentor project management practitioners and share knowledge of best practices.
- Provide technical support and guidance (including scope definition, risk identification and mitigation, resource planning, goals and deliverables) to assigned PM staff.
- Build, measure and report PM KPls and lead continuous improvement.
- Act as the key client contact for designated clinical projects/programs, and develop successful relationships with clients to drive increased volume of business.
Stakeholder Management
- Extensive experience in cross functional team collaboration - in planning, execution and oversight of the key clinical trial projects.
- Ensure strong alignment with broad cross functional team goals to achieve overall organizational level goals
- Drive information and communication management for internal and external stakeholders across key clinical trial projects
Leadership and Team Building
- Implement department level org chart for the department
- Build and mentor mid-level management
- Drive continuous optimization of operational processes within the department and overall resource allocation
Metrics and Study Performance Management
- Drive outcomes on key study milestones throughout the clinical trial journey for key projects
- Monitor and drive continuous improvements on enrollment metrics as well as data quality metrics as per sponsor and senior management expectations.
Program Management and Planning
- Drive expedited study startup and impact FPFV outcomes across all the clinical trial projects in the organization
- Overseas project level, program level reporting and collaborate with cross functional teams for executive reports
- Strong working knowledge of clinical trial operational processes
- Strong project management, change agility and problem solving capabilities
- Serve as as the key sponsor/CRO contact for designated clinical trial projects, build successful relationships and continuous focus on key deliverables
- Measure and report PM KPls and lead continuous improvement on these
- Overseas project level, program level reporting and collaborate with cross functional teams for monthly executive reports
KNOWLEDGE & EXPERIENCE
Education:
- Bachelor’s Degree required (Master’s Degree preferred)
Experience:
- Experience interfacing with CROs and pharma, especially at a senior level
- 8+ years of project management experience. Clinical Trial Management experience is preferred
- Private sector, site-side experience in industry sponsored trials is preferred
Credentials:
- PMP certification preferred
Knowledge and Skills:
- Driven, goal-oriented attitude
- Ability to drive and assert with diplomacy
- Ability to strategize and solve problems
- Strong leadership and organizational skills
- Excellent communication and people skills
- An innate sense of urgency
- Strong knowledge of Project Management and Planning and Portfolio Management
- Problem-Solving, Critical and Creative Thinking
- Ability to think strategically and independently, but also can take "hands on" approach if needed depending on the urgency of the situation