About Novigi:

Novigi is the data and technology partner to the Financial Services Industry with offices in Sydney, Melbourne, Wollongong, Brisbane, Auckland and Colombo, Sri Lanka. At our core, we are data-driven transformation and business optimisation experts. We partner with our clients to transform their business functions through the clever use of data and interoperability. We do this by offering a range of services and solutions.

Job Summary:

The Business Analyst is responsible for understanding business needs, facilitating requirements activities and supporting transformation initiatives through structured analysis, stakeholder engagement and clear documentation.

This is a business-focused role where industry and operational knowledge is key. We are looking for someone who understands KiwiSaver, wealth and investment products and processes, and can apply that knowledge within client transformation and delivery environments.

The role focuses on business processes, operational outcomes and solution alignment. It ensures that requirements are understood, traceable and translated into practical changes that deliver value and support successful implementation and adoption.

Responsibilities:

Apply KiwiSaver and wealth management subject matter expertise across client engagements and transformation initiatives.
Analyse business and operational processes across KiwiSaver, wealth, investment and administration environments.
Own and deliver business analysis outcomes across assigned engagements.
Lead discovery, workshop facilitation and requirements elicitation, producing clear business requirements, user stories, acceptance criteria and supporting analysis artefacts.
Analyse current-state processes, controls and operating practices, identifying improvement opportunities and supporting future-state process and target operating model design.
Define business rules, process controls, reporting requirements and traceable requirements documentation.
Translate industry, product and operational knowledge into clear business requirements and practical solutions.
Build trusted relationships with clients, subject matter experts and delivery teams, communicating requirements, decisions, risks and delivery impacts clearly.
Facilitate decision-making and issue-resolution discussions, helping stakeholders align on scope, priorities and implementation impacts.
Identify and manage risks, assumptions, dependencies, constraints, decisions and actions, maintaining appropriate traceability and reporting.
Support testing, business readiness and implementation activities, including acceptance criteria, test scenarios, UAT support, training inputs and transition materials.
Contribute to knowledge sharing, reusable methods, delivery standards and uplift of the business analysis practice.
Use approved AI-enabled analysis tools where appropriate to improve productivity, traceability and documentation quality, while applying professional judgement.

Skills and Experience:

Strong subject matter expertise and practical experience within the New Zealand KiwiSaver and/or wealth management industry is essential.
Demonstrated understanding of KiwiSaver and wealth products, investment operations, administration processes and the broader New Zealand financial services environment.
3+ years' experience in Business Analysis, business transformation, operational analysis or a comparable delivery role.
Strong business-focused stakeholder engagement and workshop facilitation capability, including working directly with clients, operational teams and industry subject matter experts.
Experience eliciting, analysing and documenting business requirements, user stories, acceptance criteria and supporting requirements artefacts.
Strong business process analysis and modelling capability, including current-state and future-state process mapping, workflow analysis and gap analysis.
Experience translating complex business, product and operational needs into clear requirements and practical solutions.
Experience with KiwiSaver, wealth or investment administration platforms such as Acurity, Sonata, Superb, Nexus, HiPortfolio or comparable platforms is highly regarded.
Experience supporting testing, UAT, implementation and business readiness activities.
Strong analytical, problem-solving and written communication capability.
Ability to work effectively across Agile, Waterfall or hybrid delivery models.
Relevant tertiary qualification in business, technology, financial services, project delivery or a related discipline is desirable.
Business Analysis certification such as IIBA, CBAP, CCBA or equivalent is desirable.
Delivery and requirements management tools such as Jira, Azure DevOps or equivalent platforms.
Knowledge management and documentation platforms such as Confluence or equivalent.
Process mapping and collaboration tools such as Visio, Draw.io or Miro.
Microsoft 365 collaboration and productivity tools.

Why our clients love Novigi:

Novigi moves quickly, thinks sharply, and delivers what’s been agreed. Clients tell us we’re easy to work with because we stay focused on outcomes, cut through complexity, and keep communication open and honest. Behind that simplicity sits a huge depth of industry expertise and serious technical capability, built from years of working across superannuation, data, integration, and complex platforms. Our culture of innovation, collaboration and banter shows up in how we work day to day: teams that slot in seamlessly, challenge constructively, adapt as needs shift, and stay committed to getting the right things done well.

Only those candidates chosen to proceed will be contacted.