South City Shopping Centre sits on Colombo Street at the southern edge of the Christchurch CBD, with 550 free car parks and anchors including JB Hi-Fi, Chemist Warehouse and Cotton On Mega. As a family-owned centre, and continuing to grow, with full occupancy targeted for 2027.  It is managed by Retail Solutions, a specialist retail property company working across New Zealand since 1997.

After around ten years in the role, South City's Facilities Manager is retiring. This is your chance to take over a well-run centre, with a proper handover from the person who knows it best. Reporting to the Centre Manager, you will own the centre's facilities, maintenance, contractors and compliance as part of a three-person on-site team.

• Plan and oversee preventative maintenance and reactive repairs
• Manage contractors and service providers, holding them to a high standard
• Coordinate compliance, including BWOF, essential systems, hazard management and emergency preparedness
• Oversee security, keeping customers, retailers and staff safe
• Be the go-to person for retailers on building matters, including landlord works and tenancy handovers
• Assist with procurement, service contracts, OPEX and CAPEX budgets, reporting and insurance
• Maintain the Tenancy Manual, Emergency Procedures and fit-out requirements
• Help set up and run centre events alongside the team

• Experience in facilities management, building management or property operations. A trade background is welcome
• Sound knowledge of building services, maintenance, compliance and health and safety
• Proven contractor management, with the confidence to hold people to account
• Experience with budgets, expenditure and reporting
• Confident with Microsoft Office and building management systems
• Shopping centre, retail property or tenancy fit-out experience is an advantage
• Hands-on and visible on the floor, not desk-bound
• Builds genuine relationships with retailers, contractors and the public

This is a role where you are trusted to run things. You’ll be part of a small, supportive team that genuinely enjoys what it does, at a centre with real momentum, new leasing activity, a refreshed brand and exciting projects planned for 2027.  Retailers value the relationships here, and you will see the difference your work makes every day.

• On-site car park
• Laptop and mobile phone
• Monday to Friday, 8.30am to 4.30pm, with occasional after-hours cover

To be considered for this position, please submit your CV via the link below. For a confidential discussion, contact Amy Walker on 027 274 2655 or email [email protected].