ABOUT THE COMPANY:
The technology arm of a group of successful companies, operating across New Zealand. This is a small but high performing team that operates with direct feedback and low ceremony. You'll get to interact with passionate colleagues, subject matter experts and stakeholders across the organisation. They work to a set of shared values and behaviours around integrity, open feedback and treating each other with respect.
ABOUT THE ROLE:
We are supporting this awesome organisation to hire a Desktop Support Engineer for their Service Delivery Team, supporting more than 250 users across NZ.
This is a hands-on technical support and desktop engineering role where you’ll be solving problems, supporting their people and helping keep the technology environment running smoothly. You’ll work across a broad range of systems, applications and equipment, managing support requests and delivering system improvements, while building strong relationships with users across the business.
WHAT YOU'LL DO:
ABOUT YOU:
We’re looking for someone who knows their stuff technically, but is just as good at working with people. You’ll ideally have at least 2-3 years’ experience in a similar technical support role, and be confident providing hands-on support and troubleshooting across areas such as:
WHAT'S IN IT FOR YOU?
Whether you're already in the sunny Bay of Plenty, or looking for a lifestyle move, don't miss out on this awesome opportunity. Apply today!
The technology arm of a group of successful companies, operating across New Zealand. This is a small but high performing team that operates with direct feedback and low ceremony. You'll get to interact with passionate colleagues, subject matter experts and stakeholders across the organisation. They work to a set of shared values and behaviours around integrity, open feedback and treating each other with respect.
ABOUT THE ROLE:
We are supporting this awesome organisation to hire a Desktop Support Engineer for their Service Delivery Team, supporting more than 250 users across NZ.
This is a hands-on technical support and desktop engineering role where you’ll be solving problems, supporting their people and helping keep the technology environment running smoothly. You’ll work across a broad range of systems, applications and equipment, managing support requests and delivering system improvements, while building strong relationships with users across the business.
WHAT YOU'LL DO:
- Provide Level 1 and Level 2 technical support across hardware, software, applications and networks
- Manage and prioritise Service Desk requests within agreed SLA targets
- Administration and support across Microsoft 365, Active Directory and other key business applications
- User management, access and security
- Provisioning and management of IT equipment and other ICT assets
- Support the integrity, stability, monitoring and maintenance of the ICT environment
- Identify opportunities to improve systems and processes, then delivering those improvements alongside the wider technology team
- Work with the wider team to identify and address cyber security risks and improvements
ABOUT YOU:
We’re looking for someone who knows their stuff technically, but is just as good at working with people. You’ll ideally have at least 2-3 years’ experience in a similar technical support role, and be confident providing hands-on support and troubleshooting across areas such as:
- Windows 11 and Mac OS
- Microsoft 365 Admin, Entra, Intune
- Windows Server
- Active Directory and Group Policy
- Classic Group | Desktop Support Engineer | SEEK 2
- Service Desk and remote support tools
WHAT'S IN IT FOR YOU?
- Close knit team supporting a diverse range of businesses across NZ
- Genuine investment in upskilling your skills
- Plenty of variety and exposure to different technologies
- Down-to-earth, supportive environment where your ideas and voice count
- Benefits including staff discounts, birthday leave and EAP support
Whether you're already in the sunny Bay of Plenty, or looking for a lifestyle move, don't miss out on this awesome opportunity. Apply today!