Concierge Manager - Mid-levels luxury residential (Ref: OS00047) at our role in Hong Kong

About our role

We are now looking for a talented Concierge Manager to be part of our dynamic team. Reporting to the Estate Portfolio Manager, the incumbent will be the leader in the overall day-to-day operation and management of our luxury residential properties AZURA and ARGENTA. He/she will be responsible for providing professional customer services of the highest quality to the residents, ensuring compliance with statutory requirements, BMO, DMC and house rules, monitoring performance of the on-site team, contractors and consultants, liaising with members of the Owners’ Committee, and controlling maintenance works and budgets.

Together with creativity, integrity and passion, our ideal staff should be

Tertiary education in housing management, surveying or related disciplines
Minimum 5 years’ experience in property management of luxury residential developments, of which 3 must be at supervisory level
Member of the Institute of Housing/ Hong Kong Institute of Housing preferred
Holder of valid security permit
Sound knowledge of building operations and estate management
Excellent communication and supervisory skills; ability to work with people at all levels
Highly proactive and customer-oriented with positive mindset
Fluency in spoken and written English and Chinese including Putonghua

Join us

You are invited to submit your application via the Apply button.

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive. If you require special assistance, due to disability, during any part of the recruitment process – including the online application and/or the selection process – please reach out to us via email (as specified on the job application website) at any time.

If we haven’t contacted you six weeks after your submission, then please consider your application unsuccessful this time. All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region’s Personal Data (Privacy) Ordinance.

To find out more about Swire Properties’ Sustainable Development (SD) 2030 Strategy, especially in the area of People, visit www.swireproperties.com/en/sustainable-development/people.aspx.