Role Summary

Manages cross-functional programs of moderate complexity end to end — planning through delivery. Works independently, resolves issues proactively, and communicates status clearly to distributed stakeholders across time zones. Uses AI tools as part of standard workflow.

Responsibilities

Program Management

• Own program plans: milestones, dependencies, owners, timelines, and decision logs

• Run program cadence (standups, async check-ins, reviews) suited to team distribution

• Drive workback planning from target dates; flag timeline risk early with options

Risk and Issue Management

• Proactively identify risks and gaps — including those not yet raised by owners

• Maintain a risk register; assess impact, track mitigations, escalate with context

• Flag scope or assumption drift before it affects delivery

Communication and Coordination

• Deliver audience-appropriate updates: operational detail for teams, concise status for managers

• Maintain shared trackers and reference docs that distributed teams can act from asynchronously

• Own action item closure, not just assignment; follow up with appropriate persistence

AI and Process

• Use AI tools to draft communications, summarize meetings, generate status reports

• Identify and implement lightweight AI-assisted workflows to reduce friction across teams

• Standardize repeatable program elements — templates, intake, review formats

Required Qualifications

• 3–5+ years in program management, project coordination, or operations

• Track record of proactively identifying risks, not just reporting what owners surface

• Experience coordinating across distributed teams and time zones

• Strong written English — clear status updates, decision summaries, stakeholder briefs

• Proficiency with collaboration/tracking tools (Confluence, Jira, Asana, Smartsheet, or similar)

• Active working familiarity with AI productivity tools (LLMs or AI-native apps)

Preferred Qualifications

• Large enterprise or matrixed organization experience

• Familiarity with program health frameworks: RAG status, RAID logs, risk registers

• PMP, PMI-ACP, CAPM, or equivalent (or in progress)

• Experience with async coordination across APAC and US time zones