MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees.
With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.
Our mission statement
We are committed to connecting the world through reliable, sustainable and innovative shipping and logistics solutions while putting people and the planet first.
For more information visit www.msc.com
Your Opportunity
We are on the search for the next customer service guru to join our dynamic fast paced team to cover our peak season through till August 2027! You will be part of an environment where we foster and support a positive team culture, work hard and have fun.
Bring your passion and enthusiasm for giving our customers a unique MSC experience with your high attention to detail, resilience and ability to build both internal and external relationships.
What's in it for you?
We are a team who work hard but also like to have a few laughs
Opportunities to grow, move and learn within the company across the business
Work in the vibrant hub of the central city
We are committed to the wellbeing of our teams including the use of "sit/stand" desks, fresh fruit, monthly employee recognition program to name a few
Primary task and responsibilities are:
Coordination of all our customers shipping requirements
Timely processing of bookings for our customers
Respond to a wide range of customer queries
We are looking for the below skills & experience:
Ability to work under pressure and to strict deadlines
Excellent attention to detail
Strong interpersonal skills with the ability to liaise at all levels
Strong commitment to providing high quality customer service
Professional and courteous communication skills
Intermediate computer literacy in Microsoft Office Suite
Why join MSC?
At MSC, people are the heart of our business. We are not only dedicated to recruiting the right people into the right roles, but also to providing training and support our teams need to progress their careers in line with their own goals and aspirations.
If this sounds interesting to you and you want to join a highly successful global business, then we would like to hear from you.
To Apply
If you are ready to set sail on this new opportunity, please submit your resume with a covering letter detailing your relevant experience and qualifications.
MSC New Zealand is an equal opportunity employer, committed to developing and maintaining a diverse workforce. We encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.
The successful applicant will be required to consent to a criminal check being completed before employment is offered.
Overseas applications and non-New Zealand residents, please also note that you must be legally entitled to work in New Zealand to be considered for this position.