Delivery Excellence Consultant

Location: Gurgaon
Department: Senior Engineer – PMO (Documentation & Analytics)
Company: GreyOrange

About the Role
The PMO – Documentation & Analytics role ensures high-quality project documentation, structured reporting, and data-driven insights to support effective project execution. This role combines strong documentation discipline, analytical capabilities, advanced Microsoft Office skills, and the ability to leverage AI tools for automation and content generation.

Key Responsibilities

1. Documentation & Content Management
• Own and maintain project documentation: SOWs, BRDs, MOMs, project charters, change request logs, acceptance certificates, and process documents.
• Standardize templates across projects to ensure consistency and compliance.
• Draft high-quality decks, SOPs, and customer-facing content.
• Maintain version control and ensure documentation audit readiness.

2. Analytics & Reporting
• Build and manage dashboards for project status, risks, deliverables, and financial metrics.
• Use advanced Excel (Power Query, Pivot Tables, Macros) to generate insights.
• Consolidate data from multiple sources and present actionable insights.
• Manage RAID logs, P&L trackers, utilization reports, and schedule adherence metrics.

3. AI-Enabled Process Efficiency
• Use AI tools to automate documentation summarization, minutes creation, data validation, and repetitive tasks.
• Develop AI-assisted templates for reporting, communication, and analysis.
• Identify opportunities to integrate AI into PMO workflows.

4. Governance Support
• Assist PMs in preparing governance review decks.
• Track compliance against PMO checklists and delivery processes.
• Ensure timely circulation of project updates, escalation notes, and risk summaries.

5. Cross-Functional Coordination
• Coordinate with engineering, product, deployment, and customer success teams.
• Support audits, internal reviews, and process improvement initiatives.

Required Skills & Experience

Technical Skills
• Expert-level MS Office skills (Excel, PowerPoint, Word)
• Strong experience with AI tools for automation and content generation through Canva and Gamma
• Understanding of Agile / Waterfall methodologies
• Familiarity with PM tools: Jira, Confluence, Smartsheet, Monday.com, MS Project

Professional Experience
• 1–3 years in PMO, project coordination, Content Creation, business analysis, or documentation roles
• Experience in tech, SaaS, automation, or robotics preferred

Soft Skills
• Exceptional written communication
• Strong attention to detail and organization
• Ability to simplify complex information
• Analytical mindset

Preferred Qualifications
• Exposure to warehouse automation or enterprise implementation projects
• Certifications: CAPM, Lean Six Sigma (good to have)
• Experience with BI tools like Power BI (preferred)