About us
Since 1981, City Cleaning has built a reputation for reliable, high-quality cleaning across more than 1,000 workplaces nationwide. With 700+ staff, we're 100% NZ-owned and one of the country's largest independent commercial cleaning companies. Our values — We Care, We Listen, We Deliver, We Belong — aren't just words on a wall. They guide every decision we make.
About the role
This is a full-time, hands-on operational role reporting to one of our Auckland Account Managers. As Area Manager, you'll be the vital link between leadership and our site-based cleaning teams — making sure service standards are met, staff are supported and clients stay happy. You'll look after a diverse portfolio of client sites across the wider Auckland region, so no two days are the same. One evening you might be supervising a team on the North Shore; the next, overseeing a deep clean in South Auckland or training new staff in the CBD. You'll be on the road regularly and trusted to manage your own time and priorities — with a supportive team behind you.
Key responsibilities
Carry out roving supervision across client sites throughout the wider Auckland region during cleaning hours
Train, induct and develop site-based cleaning staff
Oversee periodic and specialist works, including deep cleans, floor programmes and term cleans
Ensure every site operates to specification and in line with each client's Customer Service Plan
Address performance issues and support the Account Manager with formal processes when required
Manage stores, materials deliveries and on-site equipment maintenance
Assist with timesheets, payroll and stores orders
Ensure full HS&E compliance across all sites — and be a genuine role model for safe work practices
Carry out QA inspections and report on site performance
About you
Solid practical experience in commercial cleaning
Experience supervising teams in a cleaning or facilities environment
Strong communication and interpersonal skills — you'll work with diverse teams and a wide range of client contacts
A good understanding of NZ workplace health and safety requirements
Proficient Microsoft Office skills and the ability to pick up operational systems quickly
A practical, problem-solving mindset and the ability to stay calm under pressure
A full Class 1 NZ driver licence and the legal right to work in NZ
Availability to work after-hours cleaning timeframes across our Auckland portfolio
A New Role, at an Exciting Time
This isn't a replacement hire. The Area Manager — Auckland position is newly created, established as a direct result of our growth in the region. As our Auckland client base expands, we need another strong operational leader on the ground to help us keep delivering the standard our clients expect.
It's a genuinely exciting time to join us. There's real momentum across the business, and we're investing in the people and systems that will take us further. Come on board now and you'll be part of that growth from the start — with the chance to shape how this role works and to grow your career alongside the business.
Benefits
Career progression: As we grow, so do the opportunities. We'll invest in your development and support you to build a long-term leadership career with us
Ground-floor opportunity: Put your own stamp on a brand-new role from day one
Variety and autonomy: A diverse client portfolio, a different day every day, and the trust to run your area well
Competitive salary: Package commensurate with experience
Company vehicle, phone and equipment provided
Values-driven workplace: We genuinely invest in our people
Applications close: Wednesday 11th November 2026
Pre-employment checks include reference and criminal conviction checks