A Little Bit About Us
n3 Hub develops its own Customer Data Platform (CDP), which is deployed in a range of enterprises across Australia and NZ. Our CDP brings together data silos from across the organisation into a single customer view that can be easily segmented and shared with a variety of marketing platforms to power relevant and timely customer experiences. We also develop a range of novel digital customer experience solutions for our clients on top of our CDP to meet their unique requirements.
n3 Hub also provides Marketing Operation services to our enterprise clients. Our expert team of marketing automation and data specialists partner closely with stakeholders to deliver high quality, data-driven customer communications.
About the Role
As a Marketing Automation Campaign Manager, you will be responsible for delivering automated lifecycle programmes and bespoke campaigns for enterprise clients. You will work closely with stakeholders to translate campaign briefs into structured workflows, develop communications, and execute campaigns across a range of marketing automation platforms. This is a hands-on role suited to someone who is detail-oriented, process-driven, and confident managing stakeholders while delivering technically sound campaign solutions.
Key Responsibilities
Campaign Management
Deliver end-to-end campaign execution, from briefing through to delivery.
Collaborate with stakeholders to define campaign requirements and objectives.
Build, configure, and launch campaigns within marketing automation platforms.
Optimise existing campaigns and develop new lifecycle programmes, including complex builds.
Testing & Quality Assurance
Conduct thorough testing of campaigns prior to launch.
Partner with stakeholders to review workflows, logic, and outputs.
Ensure all campaigns meet high standards of quality, accuracy, and functionality.
Stakeholder & Client Management
Act as a key point of contact for clients and internal stakeholders.
Provide expert guidance on campaign best practices and technical implementation.
Communicate timelines, risks, and dependencies clearly.
Build strong, trusted relationships through proactive engagement.
Technical Delivery & Support
Apply technical expertise across marketing automation (MA) platforms to build and troubleshoot campaigns.
Work with platforms such as Adobe, Salesforce, and Microsoft Dynamics.
Troubleshoot issues and ensure compliance with data and security standards.
Maintain and improve campaign processes and workflows.
Team Support & Continuous Improvement
Support team members with campaign builds and technical processes.
Contribute to documentation, process improvements, and best practices.
Assist with training and upskilling initiatives.
Our Ideal Candidate Will Have
At least two years of experience in a similar Marketing Automation role.
A tertiary qualification in Marketing, Communications, Project Management, a related field, or relevant experience.
Some experience with marketing automation platforms such as: Adobe Campaign, Salesforce Marketing Cloud/Account Engagement, Microsoft Dynamics, HubSpot, Braze, or Marketo.
Strong stakeholder management and client-facing experience.
Proven ability to deliver end-to-end campaigns, including complex builds.
Technical capability, including: HTML and basic JavaScript.
Understanding of data segmentation and campaign logic.
A high level of attention to detail and a process-driven mindset.
Strong problem-solving ability and confidence troubleshooting issues.
Excellent communication and collaboration skills.
A proactive, solutions-focused approach and ownership mindset.
What We Can Offer You
A flexible, hybrid working model.
A supportive and collaborative team environment with plenty of companywide activities happening regularly.
Training and development opportunities.
Modern Ponsonby office with a relaxed, open-plan setup.
Dog-friendly workplace, close to cafes and local amenities.