- Immediate Start with a Long-Term Temporary Assignment Through to June 2027
- Gain Experience with a Well-Regarded Government Organisation
- Varied Customer Service Role with a Mix of Front-Counter and Call Centre Duties
About the Role:
We have an excellent temporary opportunity for a Customer Service Officer to join a government organisation in Christchurch. Starting as soon as possible, this role plays a key part in delivering high-quality customer service and support to members of the public across a wide range of enquiries.
Working as part of a collaborative team, you'll be the first point of contact for customers, providing information, resolving issues, and ensuring a positive customer experience.
This position offers 25 hours per week, with shifts rostered between 7:00am and 7:00pm, Tuesday to Saturday.
Key Responsibilities Include:
- Deliver exceptional front-facing and telephone-based customer service
- Respond to customer enquiries and provide accurate information
- Resolve customer issues in a professional and timely manner
- Promote a positive and professional customer experience at every interaction
Skills and Experience:
You will:
- Have previous customer service, contact centre, or administration experience
- Have strong verbal and written communication skills
- Have the ability to remain calm and professional in a fast-paced environment
- Have confidence using computer systems and learning new technology
- Demonstrate excellent problem-solving and interpersonal skills
Benefits:
- Competitive hourly rate of $29.90 per hour + 8% holiday pay
- Secure temporary assignment through to June 2027
- Opportunity to gain valuable government sector experience
- Supportive team environment with thorough onboarding and training
- Consistent 25-hour work week with shifts rostered between 7am-7pm
- Variety in your day with a combination of customer-facing and phone-based work
- Tuesday to Saturday roster offering flexibility during the week
About the Company and Culture:
Our client is a well-established government organisation that plays an important role in supporting the community through the delivery of essential services. With a strong focus on customer experience, they are committed to providing helpful, efficient, and professional support to the public.
About Ryan Recruitment:
Canterbury-owned, Ryan Recruitment has proudly supported candidates and clients for over 38 years. Our network, personalised service, and reputation are what set us apart. We are committed to giving back to the community, supporting Assistance Dogs and other charities.
How to Apply:
Apply online today. Applications will be acknowledged within five working days.
Applicants must have the legal right to work in New Zealand.
At Ryan, we are committed to building diverse and inclusive workplaces and welcome applications from all backgrounds.