Education: Bachelor's degree. or equivalent experience. Work setting: Information technology (IT) service provider. Tasks: Collect and document user's requirements. Coordinate the development, installation, integration and operation of computer-based systems. Develop flowcharts, layouts and documentation to identify solutions. Develop process and network models to optimize architecture. Develop software solutions by studying systems flow, data usage and work processes. Evaluate the performance and reliability of system designs. Evaluate user feedback. Plan every step of the integration of a computer-based system. Research technical information to design, develop and test computer-based systems. Robotic process automation. Usability testing. Consult with clients after sale to provide ongoing support. Execute and document results of software application tests and information and telecommunication systems tests. Certificates, licences, memberships, and courses : Microsoft Dynamics Certification. Computer and technology knowledge: Agile. Business intelligence. Cloud. Development and operations (DevOps). Jira. Machine Learning. Microsoft Dynamics AX (x++). Microsoft Dynamics NAV. Salesforce. The Information Bus Company (TIBCO). Workday. C++. HTML. MS Windows. Intranet. Internet. Desktop applications. Java. Programming software. SQL. MS Office. Spreadsheet. Python. GitHub. Microservices. Performance testing. Postman. MS Excel. MS Outlook. MS SQL Server. Area of work experience: Project implementation. Design. Area of specialization: System integration. Business process management. Technical support. Testing. Business methods analysis. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Sitting. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Dedication. Analytical. Proactive. Quick learner. Employment terms options: Shift. Flexible hours. Morning. Experience: 5 years or more. Employment terms options: On call. Day. Weekend. Overtime required. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Long term benefits: Maternity and parental benefits. Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Does not require Canadian work experience. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth.