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POSITION SUMMARY
This position is responsible for supporting, administering, and enhancing Columbia County’s Asset Management System and associated GIS environments. The analyst ensures the success, efficiency, and reliability of the asset management platform used by county departments to manage operational workflows.
Responsibilities include supporting end-users, configuring system workflows, supporting custom solutions based on departmental needs, and performing a variety of GIS tasks such as research, design, development, digitization, documentation, testing, and analysis of geospatial data. This role requires strong communication, analytical, and problem-solving skills to identify needs, define requirements, and optimize the county’s investment in geospatial and asset management technologies. The analyst works under general supervision, reporting to the Data Operations Manager, and collaborates daily with GIS staff, county departments, vendors, external agencies, developers, and the public. Work is performed primarily in an office environment, with occasional remote or outdoor tasks.
Duties may involve extended periods of sitting or standing, use of computers and phones, and occasionally lifting items up to 25 pounds. The position may be required to work overtime or shift schedules to meet project deadlines or support emergency operations. The position is expected to model the county’s PRIDE (Professionalism, Respect, Integrity, Dedication, and Excellence) philosophies and adhere to all county policies.
ESSENTIAL DUTIES
• Customer Service is the primary accountability of this position.
• Provide training, technical support, and customer service for the county’s asset management systemand related GIS applications.
• Support and configure workflows, including work orders, service requests, inspections, and reporting,based on departmental, county, state, and federal requirements.
• Maintain user accounts, permissions, and security for asset management and GIS application environments.
• Perform testing, validation, and migration of geospatial applications related to system updates,enhancements, or upgrades.
• Create, maintain, and update GIS data layers and related datasets used in support of the assetmanagement system.
• Develop end-user training materials, documentation, and configuration guides for asset managementand GIS applications.
• Assist in creating and improving Standard Operating Procedures (SOPs).
• Conduct outreach to promote GIS services and increase public and departmental awareness ofavailable tools.
• Ensure that workflow documentation, operational procedures, workload tracking, and statistical reporting are properly maintained and updated.
• Prepare reports and analysis based on system use, workload metrics, and operational performance.
• Operate GIS software, databases, and application tools; assist with design, development, andmaintenance of GIS databases.
• Attend professional meetings, conferences, and workshops to remain current with asset managementand GIS technologies.
• Perform general administrative tasks including phone support, document creation, copying, filing, andother clerical duties.
• Perform additional duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
• Knowledge of county geography and service areas.
• Knowledge of asset management, inventory management, and maintenance operations principles.
• Understanding of multi-department application security and shared resource environments.
• Skill in using databases such as SQL Server, and GIS geodatabases (enterprise, file, and personal).
• Ability to learn new GIS and asset management technologies, tools, and software extensions.
• Ability to read, interpret, and analyze technical documents and procedural instructions.
• Ability to solve practical problems and work through variable scenarios with standardization.
• Ability to use county computer systems, operating environments, spreadsheets, and officeapplications.
• Ability to manage multiple projects concurrently and meet deadlines for short-term or mission-criticalassignments.
• Ability to build effective working relationships with staff, officials, external stakeholders, and the public.
• Ability to exercise proper prioritization and time management to the expected workloads and otherduties as assigned.
• Strong communication skills to present information clearly, respond to questions, and collaborate withmanagers and users.
DESIRABLE TRAINING AND EXPERIENCE
Associate or Bachelor’s degree in GIS, geography, computer science, environmental science, or a related field, or equivalent experience. Two years of experience supporting an enterprise asset management software system or similar platform. Experience with GIS software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Desktop, and ArcGIS Online. Experience with scripting languages such as SQL, Python, or XML to automate or enhance geospatial applications as approved. Valid driver’s license required.
A combination of education and/or work experience may be substituted for minimum requirements.