About Häfele
For over 100 years, Häfele has been helping people create better living and working spaces through innovative furniture fittings, architectural hardware, lighting, and access control solutions.
Today, Häfele operates globally, but in New Zealand, we're proud to maintain a close-knit team culture where people know each other, support one another, and genuinely enjoy what they do.
This role offers the opportunity to work in our modern Auckland showroom, helping customers bring their projects to life while contributing to marketing initiatives, events, and brand engagement activities. No two days are the same, making it an ideal role for someone who enjoys variety, customer interaction, and creativity.
About the role
The Showroom Sales Consultant position encompasses all aspects relating to Häfele showrooms, ensuring customers' needs and expectations are met, ensuring that our visitors to the showroom are made to feel welcome and advised, while supporting the Specification & Design Consultant and the Creative Manager with social media management. The role encompasses all aspects relating to up-keep of displays in the showroom, promoting our brand to trade customers and end consumers.
Key responsibilities
Develop a genuine understanding of our customers' needs to assist with product selection.
Provide advice on planning, installation, and operation of our products.
Provide product solutions working from customer plans/drawings.
Ensure that the showroom displays are fully operational by completing a monthly maintenance schedule for the Service Plus team.
Replenish brochures and record showroom statistics.
Ensure all requests by customers and prospective customers are actioned in a timely and professional manner.
Undertake periodic product and sales training as planned.
Support the Creative Manager in planning, scheduling, and publishing approved social media content.
Maintain a structured social media content calendar.
Monitor social media activity, comments, and messages, responding or escalating where required.
About you
Ability to prioritise workload.
Excellent interpersonal communication skills.
Commitment to Health and Safety at work.
Ability to work the hours and times specified.
You must currently live in New Zealand - do not apply if you are outside of New Zealand.