Retail Sales Consultant (Part-time) — Arrowtown
Wilson & Dorset · Part-time · On-site

Wilson & Dorset makes beautiful, 100% New Zealand sheepskin pieces for the home — built for a lifetime, not landfill. We're a small Kiwi brand with global ambition, growing across NZ, Australia and beyond. It's a grounded, generous place to work, and we care about doing good work and looking after each other along the way.

About the role
You'll be the face of Wilson & Dorset on the shop floor in our Arrowtown store. Every person who walks in should leave feeling genuinely well looked after, while achieving store budgets and keeping a tidy well presented store. This is a part-time role with rostered shifts, including weekends and public holidays. You'll report to our Arrowtown & Wanaka Retail Manager.

Please note - all applicants must be available to work over the Christmas and New Year period.

What you'll be doing
· Warmly greeting every customer, reading what they need, and making them feel welcome
· Guiding customers to the right product with real knowledge
· Following up every sales lead and sample-taker by phone, email and in person
· Keeping the store beautifully presented
· Receiving and rotating stock, keeping shelves full, and making sure everything is priced and tagged
· Processing payments accurately, balancing the till, and logging stock discrepancies
· Handling returns and complaints warmly and all the way to a good outcome

What you'll bring
· Experience in retail, hospitality or another role where great service and selling go hand in hand (a bonus, not essential)
· A natural ability to connect with people and a warm, genuine, well-presented manner
· Confidence with POS and multiple payment types (or the ability to pick up systems fast), and comfort with email, Excel and Word
· Physical fitness: you're on your feet most of the day and lifting stock
· A love of design, interiors and natural materials (a real bonus)
· Organised, punctual and reliable, with the initiative to find ways to make the store and the customer experience better
· A keen learner who wants to become a real product expert

How we do things
We're served straight up, with a cheeky grin. We're perfectly imperfect, roll our sleeves up, and back ourselves as subject experts. If that sounds like your kind of team, we'd love to hear from you.

Applications Close: November 13th
We encourage you to include a cover letter with your application so we can learn more about who you are.